FAQs for Australian Good Vibrations Adult Shop

Who is Australian Good Vibrations?

Australian Good Vibrations is an established retail outlet based in Queensland.

Australian Good Vibrations' directorship and management have a number of years experience in bringing the highest quality adult products to its customers in the most private, comfortable, discreet and fun ways possible.

The Company's commitment is not only to its stakeholders, but also to its all important customers!

How do I contact you?

Our Australian administration is located at:
PO Box 339
Mango Hill Qld 4509
AUSTRALIA
Tel: +61-7-3491-9229
Fax: +61-7-3491-6006

For all enquiries, email ausgoodvibe@optusnet.com.au

How much will it cost to ship my order?

In Australia, freight is $10 per order, regardless of size.
All orders over $200 enjoy FREE SHIPPING

Can I order by phone or mail?

Yes, see our How to Order page.

Is it safe to use my credit card here?

Yes! We utilise industry standard encryption to ensure your personal and credit card details remain confidential. At no time do we transmit insecure personal information over the Internet.

What credit cards do you accept?

We accept Visa, MasterCard and Bankcard (Australia).

What will my credit card statement show?

Your credit card will be billed in Australian dollars and your statement will report your purchase as "Australian Good Vibr.".

How will you ship my order?

Your order will be shipped in plain packaging via Australia Post Express. For more information, see our Shipping section.

Do you ship to...?

From our store, we ship to Australia & New Zealand only. For more information, see our Terms and Conditions page.

What if I'm not home?

If there is no-one to accept delivery, Australia Post will take your parcel to the nearest Post office. Australia post will leave a card allowing you to collect your delivery at your convenience. Your order will carry no indication of supplier and you will not need to mention Australian Good Vibrations in order to pick-up your package. More Information is available on our Delivery page.

Do you ship to P.O. Boxes?

Yes, to Australian & New Zealand P.O. Boxes

Can I make money with my website?

Yes, you can earn commissions by simply placing a banner or link on your site or by building your very own adult store. For more information visit our Affiliates section.

Will you respect my privacy?

We've been in the adult retail and mail-order industry for many years so we know how important discretion is to our customers. Our Privacy page tells you exactly what we will and won't do with your personal information.

Are batteries included?

We include batteries in some toys, but not all.

Can I get more information about a product?

Certainly! Email our staff at ausgoodvibe@optusnet.com.au